Privacy policy

General Privacy and Personal Data Protection Policy

Udruženje Helios processes personal data in accordance with applicable data protection regulations, including the Law on Personal Data Protection of the Republic of Serbia.

The data controller is Udruženje Helios, which independently determines the purposes and means of processing personal data.

We may collect data when you use the contact form, login/account features, library functionality, and other website services. This may include: full name, email address, technical data (e.g. IP address, device type, activity logs), and the content of messages you send us.

We process data to: respond to inquiries, manage user accounts, protect system security, maintain activity records, improve services, and fulfill legal obligations.

The legal basis for processing may be your consent, performance of a contract/pre-contractual steps, legitimate interest of the controller, or compliance with legal obligations, depending on the specific processing purpose.

Data is retained only as long as necessary for the purpose for which it was collected, or as required by law.

For hosting and technical maintenance, certain data may be accessible to authorized processors (e.g. hosting providers), strictly to the extent necessary to provide the service.

You have the right to access, rectification, erasure, restriction of processing, objection, and data portability, in accordance with applicable law. If processing is based on consent, you may withdraw your consent at any time.

For exercising your rights and any privacy-related questions, please contact us via the contact form on svlhelios.org.